Privacy Policy

At Cooling Town Fort Lauderdale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form

Request a quote or service

Call or email us

Subscribe to communications

This information may include:

Name

Phone number

Email address

Service address

Any information you choose to provide in your message

We may also automatically collect certain non-personal information when you visit our website, such as:

IP address

Browser type

Device information

Pages visited and time spent on the site

How We Use Your Information

The information we collect is used to:

Respond to inquiries and service requests

Schedule appointments and provide HVAC services

Communicate with you regarding your request

Improve our website functionality and user experience

Maintain internal records and service history

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our website so we can improve content and performance.

You may choose to disable cookies through your browser settings; however, doing so may affect certain website functionality.

Third-Party Services

We may use trusted third-party tools such as analytics services or marketing platforms to help operate our website and measure performance. These third parties may collect non-personal information in accordance with their own privacy policies.

Cooling Town Fort Lauderdale is not responsible for the privacy practices of external websites linked from our site.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to protect your information.

Information Sharing

We may disclose personal information only when:

Required by law or legal process

Necessary to protect our rights or property

Needed to provide requested services (such as scheduling or customer support)

All shared information is limited to what is necessary and handled responsibly.

Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your information

Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically.